Privacy Policy – Dent Mex Clinic

Last updated: October 2025

Dent Mex Clinic (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you contact us, submit a form, or receive dental services.

1. Information We Collect

  • Name
  • Phone number / WhatsApp number
  • Email address
  • Location (city, country)
  • Photos you send us for consultation
  • Treatment preferences (e.g., implants, veneers)

2. How We Use Your Information

We may use your information to:

  • Contact you about your inquiry
  • Provide a dental treatment estimate
  • Schedule consultations
  • Communicate via WhatsApp, phone, or email
  • Improve patient service and communication
  • Send follow-up messages related to your inquiry

We do not sell, rent, or trade your data.

3. Legal Basis for Processing

We process your data based on:

  • Your consent (form submission/WhatsApp contact)
  • Our legitimate interest in providing medical consultation

4. Sharing Your Information

We do not sell or share your personal information with third parties except:

  • Dental professionals involved in your treatment
  • Service providers strictly for communication/booking (e.g., WhatsApp)

5. Data Storage & Security

We take reasonable steps to protect your data. Your information may be stored electronically within the EU/EEA or equivalent secure locations.

6. Data Retention

We retain your data only as long as necessary to:

  • Provide your requested service; or
  • Comply with legal obligations.

You may request deletion at any time.

7. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing

Contact us at any time to make a request.

8. Contact Information

Dent Mex Clinic
📍 Prishtina, Kosovo
📞 +383 44 108 000
✉ [email protected]

9. Updates

We may update this Privacy Policy. Changes will be posted on this page with an updated date.

Form Integration

In your Lead Form privacy section, add this link:
https://yourwebsite.com/privacy

Consent Checkbox Text

I agree to be contacted by Dent Mex Clinic via WhatsApp, phone, or email regarding my inquiry.